Effective May 4, 2023
INFORMATION WE COLLECT
When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Site. We collect Personal Data from you when you voluntarily provide such information, such as when you register for access to the Services (for example, contact information such as your name, email address, and mailing address), when you wish to use certain Services (for example financial information such as bank account numbers, your Date of Birth and/or your social security number), or contact us with inquiries or respond to one of our surveys.
Non-Identifiable or Aggregated Data: When you interact with Synonym through the Site or Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Synonym may store such information itself or such information may be included in databases owned and maintained by Synonym affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve the users of the Services, Synonym often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us.
This research may be compiled and analyzed on an aggregate basis. Synonym may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. Synonym may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.
Some Cookies are required for technical reasons that are essential for our Services to operate and to provide user-requested functionality; we refer to these as "Strictly Necessary" Cookies. This is described in more detail below.
The specific types of first and third party Cookies served through our Services and the purposes they perform are described below:
Strictly Necessary Cookies are essential to provide you with services available through our Site and Services. Because these Cookies are strictly necessary to deliver the Site and Services to you, they cannot be switched off in our systems. You can set your browser to block or alert you about these Cookies, but some parts of the Site or Services will then not work.
Analytics Cookies allow us to count visits and traffic sources so we can measure and improve the performance and functionality of our site. They help us know which pages are the most and least popular and see how visitors move around the site. If you do not allow these Cookies we will not know when you have visited our site in order to monitor performance.
For more information on the specific types of Cookies, please see our Cookie Table:
|Used to protect against fraud on form filling.
|Used to store ID of logged in user.
|Used to determine if a user gave us consent to use analytics.
|Used to distinguish users.
|Used to persist session state.
MODE AND PURPOSES OF PROCESSING
Synonym takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Personal Data. The Personal Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
The Personal Data is collected to allow Synonym to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the user, Analytics and Managing contacts and sending messages.
Analytics: These services enable Synonym to monitor and analyze web traffic and can be used to keep track of user behavior.
Google Analytics (Google Ireland Limited)
- Google Analytics is a web analysis service provided by Google Ireland Limited ("Google"). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
- Personal Data processed: Tracker; Usage Data.
Sending messages: this type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the user. These services may also collect data concerning the date and time when the message was viewed by the user, as well as when the user interacted with it, such as by clicking on links included in the message.
Mailchimp (The Rocket Science Group LLC)
- Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC.
- Personal Data processed: email address; first name.
Formstack (Formstack, LLC)
- Personal Data processed: Email, Name, Phone Number
Hosting and backend infrastructure: This type of service has the purpose of hosting Data and files that enable Synonym to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Synonym. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Heroku (Heroku, Inc.)
- Heroku is a hosting service provided by Heroku, Inc.
OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION
OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Agents, Consultants and Related Third Parties: Synonym, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, ID verification, processing applications, processing payments and providing transactions. We may also use third party vendors to help us detect and protect against fraudulent activity. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These companies are authorized to use your personal information only as strictly necessary to provide these services to us or in accordance with their own privacy policies.
Legal Requirements: Synonym may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Synonym, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public against fraud or other harm, or (iv) protect against legal liability.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
If your personal information changes, or if you no longer desire our Services, you may correct, update, amend, delete or request deletion by making the change in your registered account settings page, by emailing our Customer Support here or by contacting us here.
You may also contact us if you would like to see what data we have about you, if any. We will respond to your request to access within 30 days. Please note that some emails are transactional in nature and cannot be opted out of.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you sign up for our Services or newsletter(s), we will send periodic emails to you regarding the Services or to tell you about services we believe will be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us here.
LINKS TO OTHER WEB SITES
OTHER TERMS AND CONDITIONS