Privacy policy

Effective May 4, 2023

Welcome to the website https://scaler.bio (the "Site") owned and operated by Synonym, Inc. ("Synonym," "we," "us," and/or "our"). This Page has been created to provide information about our company and the services we provide through the Site (the "Services") to our users ("you," "your"). This Privacy Policy sets forth Synonym’s policy with respect to information, including personally identifiable data ("Personal Data"), and other information that is collected from Site visitors and users of the Services.

If you have questions or complaints regarding our privacy policy or practices, please contact us.

INFORMATION WE COLLECT

When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Site. We collect Personal Data from you when you voluntarily provide such information, such as when you register for access to the Services (for example, contact information such as your name, email address, and mailing address), when you wish to use certain Services (for example financial information such as bank account numbers, your Date of Birth and/or your social security number), or contact us with inquiries or respond to one of our surveys.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Synonym and the authorized third parties referred to herein.

Non-Identifiable or Aggregated Data: When you interact with Synonym through the Site or Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Synonym may store such information itself or such information may be included in databases owned and maintained by Synonym affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve the users of the Services, Synonym often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us.

This research may be compiled and analyzed on an aggregate basis. Synonym may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. Synonym may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.

In operating this Site, we may also use a technology called "cookies". A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site’s features.

The use of cookies by our any of our affiliates or service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners use session ID cookies to make it easier for you to navigate our site and use our Services.

Some Cookies are required for technical reasons that are essential for our Services to operate and to provide user-requested functionality; we refer to these as "Strictly Necessary" Cookies. This is described in more detail below.

The specific types of first and third party Cookies served through our Services and the purposes they perform are described below:

Strictly Necessary Cookies are essential to provide you with services available through our Site and Services. Because these Cookies are strictly necessary to deliver the Site and Services to you, they cannot be switched off in our systems. You can set your browser to block or alert you about these Cookies, but some parts of the Site or Services will then not work.

Analytics Cookies allow us to count visits and traffic sources so we can measure and improve the performance and functionality of our site. They help us know which pages are the most and least popular and see how visitors move around the site. If you do not allow these Cookies we will not know when you have visited our site in order to monitor performance.

For more information on the specific types of Cookies, please see our Cookie Table:

MODE AND PURPOSES OF PROCESSING

Synonym takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Personal Data. The Personal Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.

The Personal Data is collected to allow Synonym to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the user, Analytics and Managing contacts and sending messages.

Analytics: These services enable Synonym to monitor and analyze web traffic and can be used to keep track of user behavior.

Google Analytics (Google Ireland Limited)

• Google Analytics is a web analysis service provided by Google Ireland Limited ("Google"). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
• Personal Data processed: Tracker; Usage Data.
• Place of processing: Ireland — Privacy Policy.

Sending messages: this type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the user. These services may also collect data concerning the date and time when the message was viewed by the user, as well as when the user interacted with it, such as by clicking on links included in the message.

Mailchimp (The Rocket Science Group LLC)

• Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC.
• Personal Data processed: email address; first name.
• Place of processing: United States — Privacy Policy.

Formstack (Formstack, LLC)

• Formstack is an online forms as a service provider used for our site’s forms. Formstack’s privacy policy can be found here: https://www.formstack.com/privacy
• Personal Data processed: Email, Name, Phone Number
• Place of processing: United States — Privacy Policy

Hosting and backend infrastructure: This type of service has the purpose of hosting Data and files that enable Synonym to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Synonym. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Heroku (Heroku, Inc.)

• Heroku is a hosting service provided by Heroku, Inc.
• Personal Data processed: various types of Data as specified in the privacy policy of the service.
• Place of processing: United States — Privacy Policy

OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION

Synonym uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. We also may obtain information about you from third party sources to verify your identity so we can properly process your requests and prevent fraud.

Synonym and its subsidiaries and affiliates (the "Related Companies") may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users and to improve the Services. Synonym and its Related Companies may use this information to communicate with you regarding the Services or to tell you about services we believe will be of interest to you. If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. Note however that as a user of the Service we will send you administrative communications that are reasonably necessary to the Service, such as payment, corporate notices or service notifications. If Synonym intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION

We will share your personal information with third parties only in the ways that are described in this privacy policy. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.

Agents, Consultants and Related Third Parties: Synonym, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, ID verification, processing applications, processing payments and providing transactions. We may also use third party vendors to help us detect and protect against fraudulent activity. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These companies are authorized to use your personal information only as strictly necessary to provide these services to us or in accordance with their own privacy policies.

Legal Requirements: Synonym may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Synonym, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public against fraud or other harm, or (iv) protect against legal liability.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

If your personal information changes, or if you no longer desire our Services, you may correct, update, amend, delete or request deletion by making the change in your registered account settings page, by emailing our Customer Support here or by contacting us here.

You may also contact us if you would like to see what data we have about you, if any. We will respond to your request to access within 30 days. Please note that some emails are transactional in nature and cannot be opted out of.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you sign up for our Services or newsletter(s), we will send periodic emails to you regarding the Services or to tell you about services we believe will be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us here.

SECURITY

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site or if you feel our Privacy Policy is not being followed, you can contact us here.

EXCLUSIONS

This Privacy Policy does not apply to any Personal Data collected by Synonym other than Personal Data collected through the Site or Services. This Privacy Policy will not apply to any unsolicited information you provide to Synonym through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information will be deemed to be non-confidential and Synonym will be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

CHILDREN

Synonym does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Synonym through this Site, please contact us, and we will endeavor to delete that information from our databases.

LINKS TO OTHER WEB SITES

This Privacy Policy applies only to the Site. This Site may contain links to other websites not operated or controlled by Synonym (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from this Site do not imply that Synonym endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

OTHER TERMS AND CONDITIONS

Your access to and use of this Site is subject to the Terms of Use.

CHANGES TO SYNONYM’S PRIVACY POLICY

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.